Leaving a review
If you have purchased a product on our site, you are welcome to rate it and leave a review for others to see 24 hours after your purchase.
- Navigate to the product description page for a title you have purchased through your account.
- At the top of the page, you should see a section that says "You own this title"
- Click on "Rate this title"
- On the following pop up window, you will need to pick a start rating and then you can leave your review up to 10000 characters
- Click Submit
New Accounts
New accounts will be restricted from leaving reviews/ratings for 30 days from account creation, or $10+ USD of non-Pay What You Want purchases have been made.
Review information.
Reviews are very valuable to our customer and publisher communities in that they help customers find products that will be a good fit for them or their gaming group and they give feedback that publishers can use to improve their offerings. Reviews will often offer information that you might not find on the product description page and can give you a feel for how well received a title is by it's purchasers.
Your review should include your feelings about the product and what aspects you liked and disliked and any insight that might help others in making their purchase decisions. Reviews should not be used for reporting problems with viewing the product or the purchase/download process. If you have any of those sorts of problems please use the Contact Us button at the bottom of the page to contact Customer Service and they should be able to assist you.
Please note that publishers are very limited in what they can review. We would consider it an abuse of the review system if a publisher were to leave reviews of their own titles on site. Similarly, anyone with a professional relationship with that publisher (for example authors, illustrators, etc.) leaving reviews of their titles, especially reviews of titles to which they contributed would also be considered an abuse of the marketplace review system. Leaving low reviews of competitor publishers' titles is also not tolerated. The review system is intended to capture the opinions of independent customers only. We periodically check for instances of review abuse and have suspended publishers from our marketplace for such abuse.
Adding to the product discussion:
You are also welcome to leave a discussion point for any products from our sites. You can find the Product Discussion feature at the bottom of each Product Description page in the center column - just be sure you are on the Discussions tab. These notes are sent directly to the publisher in addition to being added to the discussion section. We ask that you be respectful and adhere to general community guidelines. Admin reserve the right to remove a comment for any reason.
Editing or deleting discussion posts and reviews.
You can edit your discussion posts for up to ten minutes after leaving them, you can delete one at any time. To edit or delete a discussion post, just find your post and find the Delete and Edit icons on the right side of your post window. Just click on an icon to edit or delete your discussion post:
To edit a product review or rating, you will first need to wait 24 hours after leaving the review. After that 24 hour period, you can go back to the product description page to see that the "Rate this title" button has changed to "Change Rating/Review". Click on that button to update your star rating or your product review.
Your Avatar:
For reviews and discussions, you can set an image as your Avatar that other users will be able to see. You can set or update your Avatar at https://en.gravatar.com/.